Emergency Room & Urgent Care Center Policy
Urgent Care Centers (UCCs) have recently started opening in our area. While visits to Urgent Care Centers do not cost as much as emergency room visits, they do not operate the same as emergency rooms. In most cases, Urgent Care Centers offer the same basic services as your primary care provider. In many cases they are not staffed with pediatricians.
Westwood-Mansfield Pediatric Associates is open for patient visits 363 days a year (closed on Thanksgiving and Christmas days). We accommodate urgent, same day visits from 9:00am - 8:00 pm on Monday through Thursday as well as weekends and holidays from 9:00 am - 12:00 pm. We also are pleased to provide 24 hour physician coverage for phone calls.
Westwood-Mansfield Pediatric Associates will NOT honor a request for a back-dated referral to an Emergency Room or Urgent Care Center for anything other than an acute life-threatening emergency. Westwood-Mansfield Pediatric Associates requires a telephone call to our triage nursing staff (available 24/7) who, along with our clinicians, will help decide whether the medical situation requires services other than what our office can provide.
If we feel the medical situation requires more than we can offer, we are happy to refer. Otherwise, it is our belief that with our knowledge of our patients, we are in the best position to give the ideal care to your children.